Marubeni Heavy Equipment (hereinafter referred to as MHE) is the sole distributor for Komatsu products including construction machine, mining machine, forklift and generator in Vietnam. Our Head office is located in: Lot 7, Quang Minh Industrial Zone, Me Linh, Hanoi. View more
Job description: •To build up and maintain good relation for the assigned customer/ equipment •To identify services sales opportunity •To implement Distributor’s obligation services such as Receiving inspection, Pre-delivery inspection, periodic inspection/ maintenance, Deliver Service, Machine Touch, Voluntary Visit and in Field Campaign work •To assist on repairing, installing and overhaul work leaded by the higher level technician •To implement troubleshooting, maintenance and advise customer to use genuine parts •To make parts sales plan. To prepare quotation and sales contract, and follow the contract until all parties finish their obligations on the contract •To submit periodic reports as required including written report, services report with parts recommendation, and parts sales report
A. Credit Control - Assessing Credit Applications prepared by the Sales Department, co-ordination of supporting documentation, provision of opinion and presentation to Manager/Director for review and to the Board for approval and submission to Marubeni Corporation as required - Making AR aging report on weekly and monthly basis; and other AR related reports on periodical basis - Collecting AR confirmation semi-annually; prepare monthly consignment reconciliation - Making payment requests to customers for collection; Monitor the performance of AR collection and liaison with managers/senior staff as appropriate regarding major problematic accounts - Undertaking of customer visits on problematical accounts as and when required - Provision to the managers/senior staff, when requested, of up to date information on credit limits in order to ensure that these limits are not exceeded - Maintain the customer’s database in the system
- To receive, check the quantity and put parts into the warehouse parts shelves - To take parts out of warehouse upon requested - To arrange forklift, oil barrels, and heavy parts in the warehouse - To clean dusty parts - To clean forklift in stock - To support check periodic parts inventory - To control services tools in the services tool room. To lend and collect tools from services after usage - To check periodic tools inventory and keep tool warehouse clean - To control IN-OUT of materials (mops, gloves, sandpaper, tape and wire drawing - To fully join all training activities of the Company - To finish all related jobs appointed by Direct supervisor