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1. Job description
•To build up and maintain good relation for the assigned customer/ equipment
•To identify services sales opportunity
•To implement Distributor’s obligation services such as Receiving inspection, Pre-delivery inspection, periodic inspection/ maintenance, Deliver Service, Machine Touch, Voluntary Visit and in Field Campaign work
•To assist on repairing, installing and overhaul work leaded by the higher level technician
•To implement troubleshooting, maintenance and advise customer to use genuine parts
•To make parts sales plan. To prepare quotation and sales contract, and follow the contract until all parties finish their obligations on the contract
•To submit periodic reports as required including written report, services report with parts recommendation, and parts sales report
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1. Job description
•Inventories check: To plan inventories check for all branches and Hanoi; To check, summarize data, make report as required; To study reasons for any variation and give out solutions.
•To handle issues on parts transfer, claims, and returned parts.
•To support parts warehouse management: to compile, modify warehouse-related rules; to train warehouse keeper on software and management proceduce
•To analyze data to timely order sudden parts; to statistic circulation delay, long-time inventory, dead stock to find out the solution; to forecast inventory within 6 months.
•To make periodical report as requested.
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1.Job Description
To implement Distributor’s obligation services of all kind of Receiving inspection, Pre-delivery inspection, periodic inspection / maintenance, Deliver Service, Machine Touch, Voluntary Visit and in Field Campaign work
To carrying out all scope of maintenance, components rebuild for forklift machine
To perform forklift troubleshooting and recommend customers to replace genuine parts
To prepare quotation, follow the contract and support collecting debts from customer
To join training course as required.
To submit service reports timely
